Effective Date: November 28, 2023

1. Refund Policy

We at Space Puff Bar Delivery strive to provide our customers with the highest quality products and services. If you are not entirely satisfied with your purchase, we're here to help.

1.1 Eligibility for Refund:

To be eligible for a refund, you must notify us within 14 days of receiving your order.

The item must be unused and in the same condition as you received it.

The item must be in its original packaging.

1.2 Refund Process:

To request a refund, please follow these steps:

Contact our customer service team at support@enforcemedia.com with your order number and a detailed explanation of the issue.

Our customer service team will review your request and guide you through the necessary steps.

1.3 Refund Timeframe:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

2. Exchange Policy

2.1 Eligibility for Exchange:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us within 14 days of receiving your order.

2.2 Exchange Process:

To request an exchange, please follow these steps:

Contact our customer service team at support@enforcemedia.com with your order number and clear photos of the defective or damaged item.

Our customer service team will guide you through the exchange process.

2.3 Exchange Timeframe:

Once your exchange request is approved, we will process the replacement and provide you with information on the estimated delivery time.

3. Exceptions

Custom or personalized items are not eligible for a refund or exchange unless they are defective or damaged.

Space Puff Bar Delivery reserves the right to refuse a refund or exchange if the item is not returned in its original condition or if the return request is made beyond the specified timeframe.

4. Contact Information

If you have any questions about our Refund & Exchange Policy, please contact us at:

Email: support@enforcemedia.com

Space Puff Bar Delivery reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.